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Duplicate rows created on drag copy/paste on grid view

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Article ID: 240330

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Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

On a Grid view (custom object or stock e.g. Risks / Tasks) - when you use the plus symbol (+) to create 2 or more blank rows then you use shift-click to select all required fields from the preceding row and use the drag copy/paste to copy the data from that row into the 2 (or more) blank rows.
The data is copied into the blank rows but multiple additional duplicate rows are also created.

STEPS TO REPRODUCE: 

1. Enable auto-numbering for the ID of 'Risk' object
2. Go to 'Risks' list page and create an instance of Risk
3. Using the Plus symbol (+), create 2 blank rows
4. Use the shift-click to select all required fields from the preceding row (instance created in step 2) and use the drag copy/paste to copy the data from that row into the 2 blank rows. (Dragged the bottom right corner of the   
   selected cells up into the above 2 rows).


Expected Results:

Data will be copied into the two rows only

Actual Results:

Data gets copied into nineteen rows instead of only two

Cause

Logged as defect id: DE64930

Environment

Release : 16.0.1

Component : Clarity MUX UI Usability

Resolution

Defect pending resolution from Engineering

Additional Information

Workaround: 

Create Risk instance, one at a time

or  Disable auto numbering of Risk object ID to prevents this behaviour from occurring