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Error while trying to install additional Catalog nodes


Article ID: 240326


Updated On:


CA Service Catalog


trying to install a second service catalog server in a new environment, however this installation fail with the error "Deployment of the module 'component' failed "

20XX/XX/XX DEBUG [DeployThread: Configuración de CA Service Catalog: Componentes] [ConfigureSLCMComponents] SLCM Component Configuration Command: "D:\Program Files\CA\Service Catalog\scripts\configurator.bat" -c component -p "C:\Users\SITSM_~1\AppData\Local\Temp\\"

20XX/XX/XX DEBUG [DeployThread: Configuración de CA Service Catalog: Componentes] [CommonProcessUtilities] java.util.ServiceConfigurationError: Provider could not be instantiated


A key step in the install process needs to be followed prior to installing the additional Catalog nodes


Release : 17.3

Component : Catalog - Install


Please review the documentation under the second note in the following link, section "If you are adding CA Service Catalog Nodes to an existing CA Service Catalog Cluster Node before Installing/Upgrading, perform the following steps".  You may need to copy the contents of the ISO file to a local drive before modifying the associated file.

Installing CA Service Catalog