WA Agent shows "access denied" messages in spool

Products

• Workload Automation Agent
• CA Workload Automation AE - System Agent (AutoSys)
• CA Workload Automation DE - System Agent (dSeries)
• CA Workload Automation DE - Business Agents (dSeries)

Issue/Introduction

Users see the following error messages in spool output:

D:\CA\WA Agent\spool\MANAGER\MAIN\APPL1234\SOMEJOB (Access is denied)

 

 

Environment

Release : 12.0

Component : Workload Automation System Agent

Cause

The "access denied" is usually related to the permission of user executing the job. 

Resolution

The WA Agent runs the job as the user defined in the job.  Check the permission of the user (in job) and make sure it has read and write permission to the agent spool directory.