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Staffing/To Dos workspace - Export to CSV error when more than 500 records

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Article ID: 240308

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

If there are more than the limit of 500 records on the To Do or Staffing workspace grid the Export to CSV (Excel) fails. You get a notification that the export did not succeed
Error message : 

ERROR 2022-04-25 09:34:01,054 [Dispatch Export to CSV Job : [email protected] (tenant=clarity)] niku.njs (clarity:admin:67900339__2AB75502-E114-4024-A189-C6C5592306F5:Export to CSV Job) Error executing job: 7043937
java.lang.Exception: Export Job Failed: null
                    at com.niku.njs.listeners.CSVExportJobListener.scheduledEventFired(CSVExportJobListener.java:217)
                    at com.niku.njs.Dispatcher$BGTask.run(Dispatcher.java:746)
                    at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
                    at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
                    at java.base/java.lang.Thread.run(Thread.java:829)

Environment

Release : 15.9.3

Resolution

This is DE62048/DE62050, Fixed in 16.0.0