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Netapp device not showing in OC

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Article ID: 240280

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

we added a netapp_ontap device under monitoring but when we created a group OC and searching that device then we are not able to locate that device. 

Cause

probe_discovery messages not reaching primary hub

Environment

Release : 20.4

Component : UIM - NETAPP_ONTAP

Resolution

netapp_ontap is using probe_discovery subject for submitting device data.

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/unified-infrastructure-management/20-4/installing/discover-systems-to-monitor/configuring-discovery/configure-discovery-queues.html

need to enable this on secondary hub to forward probe_discovery messages to primary so that discovery_server picks them up and populates devices.