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Running service manager dialog throws dll not found error
Article ID: 240214
CA Automic Workload Automation - Automation Engine
CA Automic One Automation
When running the service manager dialog (UCYBSMDi.exe), often for the first time after installation, a popup comes up complaining about a missing .dll file:
The code execution cannot proceed because mfc100.dll was not found. Reinstalling the program may fix this problem.
The error may indicate other .dll files are missing, such as: MSVCP100.dll, MSVCR100.dll
Release : 12.3, 21.0
Component: service manager dialog
This point to a missing Microsoft Visual C++ 2017 Redistributable Package. Please check the following for which package is necessary:
12.3 compatibility matrix
21.0 compatibility matrix
The Service Manager Dialog does require a C++ Redistributable package.