we are forwarding alerts from UIM 20.3.3 to SOI for event management. If any server removed from UIM same has to be removed from SOI.
Inventory sync not working as expected.
Release : 4.2
Component : Service Operations Insight (SOI) Manager
Open a command prompt and go to the soi\tools\ folder.
Excute soitoolbox.exe -x
This will create a file called soitoolbox.cfg
Edit soitoolbox.cfg
In the section 1, enter the hostname and other info for your SOi env
machine=yourSOImanager.yourcompany.com;administrator;<PASSWORDHERE>
machine=yourSOIUI.yourcompany.com;administrator;<PASSWORDHERE>
machine=yourSpectrumConnectorMachine.yourcompany.com;someuser;<PASSWORDHERE>
In section2, put info for DB
database=SAMStore;machineC;;;sa;<PASSWORDHERE>
In section3, put your info for UI
soiui=soi-ui-machine;http;7070;samuser;oneclick
Save file.
execute this command in the command prompt and provide me with the results
soitoolbox.exe -x -t 300 -b 300 --findDBInconsistencies
Please run the following to remove the inconsistencies from the DB.
soitoolbox.exe -x -t 300 -b 300 --purgeDBInconsistencies -s
This will not require stopping any SOI services.