Unable to start up the WebApp with the following error shown;
"Request processing failed. Please refer the tomcat log for more details. ...Not able to reach OneClick Webapp. "
Looking at the Spectrum OneClick (tomcat) log file ($SPECROOT/tomcat/logs/catalina.out
or stout.log
in Windows), the following entry is seen:
"javax.net.ssl.SSLException: Unsupported or unrecognized SSL message"
DX NetOps Spectrum Release 21.2.x or later
The following error is logged in the $SPECROOT/webtomcat/bin/logs/webswing.log
file:
Caused by: javax.net.ssl.SSLHandshakeException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
$SPECROOT/webtomcat/bin/webswing-admin.properties
file and changed to full path:webswing.server.websocket.truststore = /opt/CA/Spectrum/custom/keystore/cacerts
$SPECROOT/webtomcat/bin/logs/webswing.log
file,-Djavax.net.ssl.trustStore=${SPECROOT}/custom/keystore/cacerts -Djavax.net.ssl.trustStorePassword=changeit
):-Djavax.net.ssl.trustStore=/opt/CA/Spectrum/custom/keystore/cacerts -Djavax.net.ssl.trustStorePassword=changeit
This same problem can also be seen in a new Spectrum install when using a Self Signed Certificate. The same resolution steps apply here as well.