Status: FATAL ERROR Additional Notes: FATAL ERROR - The installer has failed due to an unhandled exception

Products

• CA Performance Management - Usage and Administration
• DX NetOps

Issue/Introduction

when running the performance center installer I get the following error

Status: FATAL ERROR
                          Additional Notes: FATAL ERROR - The installer has failed due to an unhandled exception

Execute Script/Batch file:   Upgrading the EM Database
                          Status: ERROR
                          Additional Notes: ERROR - java.lang.NullPointerException

Product Installer:        
                          Status: FATAL ERROR
                          Additional Notes: FATAL ERROR - The installer has failed due to an unhandled exception
                                            java.lang.NullPointerException

 

Environment

Release : 21.2

Component :

Cause

No enough Space in /tmp 

Resolution

Need to set IATEMPDIR and rerun the install.

IATEMPDIR=/my/largefolder ./CAPerfCenterSetup.bin

https://knowledge.broadcom.com/external/article?articleId=214728