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Status: FATAL ERROR Additional Notes: FATAL ERROR - The installer has failed due to an unhandled exception

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Article ID: 240016

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Updated On:

Products

CA Performance Management - Usage and Administration DX NetOps

Issue/Introduction

when running the performance center installer I get the following error

Status: FATAL ERROR
                          Additional Notes: FATAL ERROR - The installer has failed due to an unhandled exception

Execute Script/Batch file:   Upgrading the EM Database
                          Status: ERROR
                          Additional Notes: ERROR - java.lang.NullPointerException


Product Installer:        
                          Status: FATAL ERROR
                          Additional Notes: FATAL ERROR - The installer has failed due to an unhandled exception
                                            java.lang.NullPointerException

 

Cause

No enough Space in /tmp 

Environment

Release : 21.2

Component :

Resolution

Need to set IATEMPDIR and rerun the install.

IATEMPDIR=/my/largefolder ./CAPerfCenterSetup.bin

https://knowledge.broadcom.com/external/article?articleId=214728