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PAM Client Installation Error

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Article ID: 239999

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Updated On:

Products

CA Privileged Access Manager (PAM)

Issue/Introduction

When installing the PAM Client we are getting the following error:

"Unable to execute desired program please get another copy of the installer and try again"

Cause

Windows permission problems

Environment

Release : 3.4.x, 4.0.x

Component : PRIVILEGED ACCESS MANAGEMENT

Resolution

When installing any software on a Windows server, Windows requires "Administration Rights".

Please right-click on the PAM Client installation exe and choose "Run as Administrator".

 

Additional Information

Alternatively if you don't have Local Administration rights, Windows has the Group called "Power Users" - who members can install software.