TDM Portal Service won't start automatically when Windows machine restarts
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TDM Portal Service won't start automatically when Windows machine restarts

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Article ID: 239993

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Updated On:

Products

CA Test Data Manager (Data Finder / Grid Tools)

Issue/Introduction

The portal service does not start automatically when the service is set to start Automatic(Delayed start) with 3 retries after any failures.

Environment

Release : 4.9

Component : TDM Web Portal

Cause

OrientDB not started and caused TDM Portal service to not start.

Resolution

Recommended to add the OrientDB dependency for TDM Portal service and then set both the services to start with Automatic Delay.