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The report email is not being sent in UIM Dashboard Designer when NTLM is enabled

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Article ID: 239991

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

The report email is not being sent in UIM Dashboard Designer when NTLM is enabled in the SMTP server

The below error can be seen in the dasboard.log

2022-04-15 09:52:07,212 ERROR com.firehunter.dashboard.service.SchedulerService:runReport:85 [QuartzScheduler_Worker-1]   -Could not email scheduled dashboard report. Scheduled job name : [email protected]
javax.mail.AuthenticationFailedException: 334 NTLM supported

Cause

NTLM was not supported with the dashboard portlet.

Environment

Release : 20.4

Component : UIM OPERATOR CONSOLE - DASHBOARDS/DESIGNER

Resolution

Please deploy ump_dashboard-20.4.2 (attached to this KB) to the OC robot as NTLM support was added to the Dashboard Designer.

Attachments

ump_dashboard-20.4.2-20220419.144801-6_1650554352275.zip get_app