Error: Agent packaging failed due to insufficient disk space on the Enforce Server. Free up at least 3GB of disc space and begin the process again.
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Article ID: 239908
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Updated On:
Products
Data Loss PreventionData Loss Prevention EnforceData Loss Prevention Endpoint Prevent
Issue/Introduction
A red bar error appears in the Symantec Data Loss Prevention (DLP) Enforce Console when trying to build a new Agent Package.
Steps to reproduce:
In the Enforce Console, navigate to System > Agents > Agent Packaging
Provide the required information on the page (Agent installer, Endpoint Server Host, uninstall password, tools password, etc).
Error appears when you select "Generate Installer Packages".
Error seen in localhost.<date>.log: SEVERE [com.vontu.manager.security.csrf.CsrfProtectionTokenVerifier] CSRF protection check failed! uri=/ProtectManager/enforce/admin/endpoint/agentpackage/createpackage, referrer=https://<domain>:8443/ProtectManager/enforce/admin/endpoint/agentpackage/package
Environment
Symantec Data Loss Prevention 15.8.x RHEL 7.9
Cause
DLP uses a path defined in Manager.properties to build the agent. This error will occur if there's not enough space in that directory.
Resolution
On the Enforce Server, open Manager.properties. Example: /opt/Symantec/DataLossPrevention/EnforceServer/15.8.0000/Protect/config/Manager.properties
Search for "SSLkeystore.dir". Example: SSLkeystore.dir = /var/Symantec/DataLossPrevention/EnforceServer/15.8.0000/keystore
Verify how much free space is available for that directory and allocate more as needed.
Additional Information
DO NOT change the path defined for "SSLkeystore.dir".