Error: "Could not save the view" in MUX on a view after upgrade

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

After upgrade, user's view is not working and throwing an error: "Could not save the view". What is the recommendation to fix the views?

Note: this can help with corrupt views and also messages such as Could not create resource. Resource name: listColumns. Error code: odf.invalidAPIAlias Error message: ODF-0950: Invalid API Alias.

Environment

Release : All supported releases

Resolution

If you notice an issue with a user view that is similar to above, request the user (view's owner) to do the following:

1. Open the Page, Select the View - click View - Save as and Save with a different Name

2. Now go to Views - Manage Views and delete the previous view

This should resolve the issue. In rare cases the views may get corrupted after upgrade and applying the workaround above should fix it