The customer is getting the following error when trying to to capture a Host Config using NCM:
All supported Spectrum Releases.
This might occurs due Insufficient memory configuration for the ncmservice.
Customers have also reported that Juniper devices with rfc-compliant & yang-compliant configured may thrown this error message.
- Log into the SpectroSERVER system as the user that owns the Spectrum installation
- Make a backup of the $SPECROOT/lib/SDPM/partslist/NCMSERV.idb file
- Edit the $SPECROOT/lib/SDPM/partslist/NCMSERV.idb file
- In the line at the bottom of the file that starts with "ARGV", look for the the following:
-Xmx1024M
Change the above to read as follows:
-Xmx4096M
- Save the change
You will need to arraign for a time to shutdown the SpectroSERVER processes gracefully and then reboot the system for the change to take affect.
For Juniper devices with rfc-compliant & yang-compliant configured, after removing those configurations the problem is no longer observed. The configuration in the device will look as follow:
- netconf rfc-compliant
- netconf yang-compliant