ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

Modern Timesheets APISystemException:java.util.ConcurrentModificationException Error Navigating Open Timesheets

book

Article ID: 239895

calendar_today

Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

Steps-to-reproduce (STR): 

1. Login to Modern > Timesheets > Timesheets Grid page

2. Select any time period that is Open and click on Detail > Open Timesheet
does not have a timesheet created. Click 'Go To Timesheet'


3. Scroll the 'My Timesheet' page carousel to an Open period

Actual Results: Error appears: com.ca.ppm.rest.exception.APISystemException:java.util.ConcurrentModificationException
Expected Results:There should not be an error, even though functionality is not affected

 

Additonal error messages that can be seen in the APP logs:

API 1003: Could not find resource timesheetCarousel.

Environment

Release : 16.0.1

 

Resolution

Restart both APP and BG services to see if this is a caching issue.

If there is a generic API error: API 1019: Could not process the request due to internal Error
review the issue with the browser Developer Tools to find out if there are any HTTP errors shown.


Attachments

Powered by Wolken Software