Modern Timesheets APISystemException:java.util.ConcurrentModificationException Error

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

Modern Timesheets APISystemException:java.util.ConcurrentModificationException Error when Navigating Open Timesheets

1. Login to Modern > Timesheets > Timesheets Grid page

2. Select any time period that is Open and click on Detail > Open Timesheet  > Click 'Go To Timesheet'

3. Scroll the 'My Timesheet' page carousel to an Open period

Actual Results: Error appears: com.ca.ppm.rest.exception.APISystemException:java.util.ConcurrentModificationException
Expected Results: There should not be an error, even though functionality is not affected

 

Additonal error messages that can be seen in the APP logs:

API 1003: Could not find resource timesheetCarousel.

Environment

Release : 16.0.1

 

Resolution

1. Flush application caches
2. Clear caches in browser
3. Retry

Additional Information

Note: If there is a generic API error: API 1019: Could not process the request due to internal Error review the issue with the browser Developer Tools to find out if there are any HTTP errors shown.