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Modern Timesheets APISystemException:java.util.ConcurrentModificationException Error Navigating Open Timesheets

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Article ID: 239895

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Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

Steps-to-reproduce (STR): 

1. Login to Modern > Timesheets > Timesheets Grid page

2. Select any time period that is Open and click on Detail > Open Timesheet
does not have a timesheet created. Click 'Go To Timesheet'


3. Scroll the 'My Timesheet' page carousel to an Open period

Actual Results: Error appears: com.ca.ppm.rest.exception.APISystemException:java.util.ConcurrentModificationException
Expected Results:There should not be an error, even though functionality is not affected

 

Additonal error messages that can be seen in the APP logs:

API 1003: Could not find resource timesheetCarousel.

Environment

Release : 16.0.1

 

Resolution

Restart both APP and BG services to see if this is a caching issue.

If there is a generic API error: API 1019: Could not process the request due to internal Error
review the issue with the browser Developer Tools to find out if there are any HTTP errors shown.


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