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Are Alarms set to Invisible via a NAS pre-processing rule synced ServiceNow with messagegtw probe?

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Article ID: 239850

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Are Alarms set to Invisible via a NAS pre-processing rule synced to ServiceNow with messagegtw probe?

Environment

Release : 20.4

Component : UIM - MESSAGEGTW

Resolution

Alarms set to Invisible via a NAS pre-processing rule are synced to ServiceNow via the messagegtw probe.