ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

Xog client returns Transport error: 503 error


Article ID: 239811


Updated On:


Clarity PPM SaaS


A Xog script recently stopped working and the client returns the following message: Unable to iterate on account. Reason: Login failed. Reason : Transport error: 503 Error: Service Unavailable. The Xog script runs using a generic Clarity account and everything was working fine until recently.


Release : 16.0.0

Component : Clarity XOG and REST API


Internal security monitoring team reported the Transport error: 503 Error: Service Unavailable error, cause of the script not working due to monitoring software configuration.