ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

SpectroServer SSDB is not marked unclean upon SpectroSERVER crash

book

Article ID: 239778

calendar_today

Updated On:

Products

CA Spectrum

Issue/Introduction

We have noticed on Spectrum 10.4.2.2 and also in other releases such as Spectrum 21.2.8 that if the SpectroSERVER SSdb does not shutdown completely, there is no prompt to restore a previously good saved SSdb.

What is the correct procedure for restarting a SSdb after a SpectroSERVER crash?

Cause

SS crash can cause SSdb to become corrupt if it was not shutdown gracefully

Environment

Release : 21.2.6 and higher

Component : Spectrum Core / SpectroSERVER

Resolution

As per Engineering reviewing the SpectroSERVER code starting in 21.2.6 and higher

 

During the start up, we are checking whether SSDDB is already opened or not. If it is already opened we are validating few key parameters and if they are fine then we will proceed with loading the last used SSDB
SS crash may not always ask for good saved DB.
In case if the key values from SSDB are not set correctly then only we will ask to load previous save good DB
We still check possible errors in SSDB before trying to open.

Additional Information

For versions prior to 21.2.6 please follow this KB article for restoring the SSdb.

 

https://knowledge.broadcom.com/external/article/113595/spectrum-crashed-and-try-to-start-spectr.html