ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

UIM OC slow loading groups and creating MCS profiles

book

Article ID: 239749

calendar_today

Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

We have a very large amount of servers in our environment. The Operator Console is extremely slow, first in adding servers to the group, second in rendering the groups and finally when loading the templates.

The slowness is making re-creating the profiles very difficult and is now at the point where it's being coming unusable.

Cause

Different API Failures cause this issue

Environment

Affected Release : UIM 20.33, UIM 20.4, 20.4 CU1

Component : UIM OPERATOR CONSOLE - GROUPS

Resolution

A fix for API failures is available and attached to this KB.

•  Deactivate the Operator Consoles wasp probe

•  On the Operator Console server backup and remove ../Nimsoft/probes/service/wasp/lib/services/grouping-api-service-local-2.0.8.jar

•  Download, extract grouping-api-service-local-2.0.8-TF1.jar (attached to this KB) and copy to ../Nimsoft/probes/service/wasp/lib/services/ to the Operator Console server

•  Activate the Operator Consoles wasp probe

Attachments

1651277526098__grouping-fix-2.0.8-TF1.zip get_app
Powered by Wolken Software