UIM OC slow loading groups and creating MCS profiles

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

We have a very large amount of servers in our environment. The Operator Console is extremely slow, first in adding servers to the group, second in rendering the groups and finally when loading the templates.

The slowness is making re-creating the profiles very difficult and is now at the point where it's being coming unusable.

Environment

Affected Release : UIM 20.33, UIM 20.4, 20.4 CU1

Component : UIM OPERATOR CONSOLE - GROUPS

Cause

Different API Failures cause this issue

Resolution

A fix for API failures is available and attached to this KB.

•  Deactivate the Operator Consoles wasp probe

•  On the Operator Console server backup and remove ../Nimsoft/probes/service/wasp/lib/services/grouping-api-service-local-2.0.8.jar

•  Download, extract grouping-api-service-local-2.0.8-TF1.jar (attached to this KB) and copy to ../Nimsoft/probes/service/wasp/lib/services/ to the Operator Console server

•  Activate the Operator Consoles wasp probe