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SAMLResponse: IDP Config missing username attributes


Article ID: 239681


Updated On:


Clarity PPM On Premise Clarity PPM SaaS


Configuring SAML in a new environment, there is an Authentication error and in app-ca log file: 

 filter.SAMLFilter (clarity:admin:-1:none) Unable to get SAML token from SAMLResponse: IDP Config missing username attributes


Clarity with SSO


1. Please make sure the user is added in SSO and has an email in Clarity. Or use your own user that has been added to SSO with your email and added in Clarity with the email and username is set accordingly.

2. Ask the IDP team to add the attribute Login (case sensitive) and set it to

3. Then try connecting again and this should work. Clarity uses the Login attribute to connect so this must be set in order for it to work.