Process alerts not automatically clearing with MCS Profiles and Alarm Policy enabled

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)
• CA Unified Infrastructure Management On-Premise (Nimsoft / UIM)
• CA Unified Infrastructure Management SaaS (Nimsoft / UIM)

Issue/Introduction

Alerts generated by Alarm policies are not automatically clearing when the process starts again with the "Track Process by Process Identifier" option enabled in the MCS profile.

Example of setting

Cause

Known limitation

Environment

Release : 20.3, 20.4

Component : UIM OPERATOR CONSOLE - ALARM POLICY

Resolution

This processes probe functionality works fine when manually deploying profiles via IM and AC but not via MCS profiles.

This functionality will be added to MCS in November 2022 time frame.