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Enabling Symantec DLP OCR logging

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Article ID: 239619

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Updated On:

Products

Data Loss Prevention Sensitive Image Recognition Data Loss Prevention

Issue/Introduction

Enabling Symantec DLP OCR logging is performed on the OCR Server. This article will provide the default log setting location and trace level logging example

Cause

OCR Timeout

Failed to perform OCR

Resolution

File Name: log4cxx_config_ocrworker.xml
File location: \SymantecDLPOCR\Protect\config
Accepted values: info, debug, trace

Example:

 

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