Wrong information displayed in WSS Portal after User Defined Object URL List upload

Products

• Cloud Secure Web Gateway - Cloud SWG

Issue/Introduction

File created with a list of domains and URLs to import into WSS Portal

File format consistent with the documentation and includes commas - The statement says the URL and any comments need to be comma separated

After going into the Object library -> User Defined Objects -> Destination URLs (as shown below) and importing the file containing domains, the entries do not appear as expected

The Information displayed at the import feature of URLs displays a wrong information. As an example, we tested it with the following syntax in one line:

example.com,Example comment, comment, comment     

where Portal entry ended up looking like:

URL: example.com,Example       
Comment: comment, comment, comment

Importing the same file into the WSS domain bypass list worked fine.

 

Cause

Portal defect

Resolution

As a temporary workaround, use a space delimiter instead of comma. 

Using previous example, we added following line to file:

example.com Example with comment, comment, comment

and the resulting output correctly showed :

URL: example.com
Comment: Example with comment, comment, comment

 

Additional Information

SHould be addressed in Portal update end of May '22.