AS400 Agent 12.3.8 : File Transfer remains in status Connecting

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

File transfer can remain indefinitely in status "Connecting" and possibly end only days later, even after a restart of the agent.

 

Environment

Release : 12.3.8 Component : AS400 Agent

Cause

This is bug of the AS400 Agent.

The Agent has a predefined Time Out that must be respected and must break down a currently executed file transfer.

The File transfer job can remain in status connecting the when the Source host cannot be reached.

Resolution

This bug is corrected and will be obtainable in the following releases:

Automation.Engine 12.3.8 HF2  -- already available.

Automation.Engine 12.3.9 -- available

Automation.Engine 21.0.3 -- available