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AS400 Agent 12.3.8 : File Transfer remains in status Connecting

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Article ID: 239595

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

File transfer can remain indefinitely in status "Connecting" and possibly end only days later, even after a restart of the agent.

 

Cause

This is bug of the AS400 Agent.

The Agent has a predefined Time Out that must be respected and must break down a currently executed file transfer.

The File transfer job can remain in status connecting the when the Source host cannot be reached.

Environment

Release : 12.3.8 Component : AS400 Agent

Resolution

This bug is corrected and will be obtainable in the following releases:

Automation.Engine 12.3.8 HF2  -- already available.

Automation.Engine 12.3.9 -- available mid of june 2022

Automation.Engine 21.0.3 -- available end of may  2022