NFA 21.2.8 - 21.2.10 ODataQueryBuilder login issue

Products

• CA Network Flow Analysis (NetQos / NFA)

Issue/Introduction

After upgrading to NFA 21.2.8 you may notice that when you try to login to the ODataQueryBuilder, you are prompted with a NFA Single Sign-on page. While attempting to log on with a good username and password, it will provide no error and just reload the page:

For 21.2.10 after logging in you may see a different issue where it says loading but it never loads.

Environment

Release : 21.2.8 & 21.2.10

Component : Network Flow Analysis

Cause

The SSO page was recently added to NFA 21.2.8 / 21.2.10 ODataQueryBuilder. A bug was introduced along with it.

Resolution

This will be resolved for NFA 21.2.12. To patch it for 21.2.8 or 21.2.10 download the proper patch:

1. Download the patch at the bottom of this doc.

2. Extract the patch on the NFA Console Server.

3. Follow the directions in the readme.txt.