ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

NFA 21.2.8 - 21.2.10 ODataQueryBuilder login issue


Article ID: 239558


Updated On:


CA Network Flow Analysis (NetQos / NFA)


After upgrading to NFA 21.2.8 you may notice that when you try to login to the ODataQueryBuilder, you are prompted with a NFA Single Sign-on page. While attempting to log on with a good username and password, it will provide no error and just reload the page:

For 21.2.10 after logging in you may see a different issue where it says loading but it never loads.


The SSO page was recently added to NFA 21.2.8 / 21.2.10 ODataQueryBuilder. A bug was introduced along with it.


Release : 21.2.8 & 21.2.10

Component : Network Flow Analysis


1. Download the patch at the bottom of this doc.

2. Extract the patch on the NFA Console Server.

3. Follow the directions in the readme.txt. 

Additional Information

This will be resolved for NFA 21.2.12.

Attachments get_app get_app