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NFA 21.2.8 - 21.2.10 ODataQueryBuilder login issue

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Article ID: 239558

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Updated On:

Products

CA Network Flow Analysis (NetQos / NFA)

Issue/Introduction

After upgrading to NFA 21.2.8 you may notice that when you try to login to the ODataQueryBuilder, you are prompted with a NFA Single Sign-on page. While attempting to log on with a good username and password, it will provide no error and just reload the page:

For 21.2.10 after logging in you may see a different issue where it says loading but it never loads.

Cause

The SSO page was recently added to NFA 21.2.8 / 21.2.10 ODataQueryBuilder. A bug was introduced along with it.

Environment

Release : 21.2.8 & 21.2.10

Component : Network Flow Analysis

Resolution

This will be resolved for NFA 21.2.12. To patch it for 21.2.8 or 21.2.10 download the proper patch:

1. Download the patch at the bottom of this doc.

2. Extract the patch on the NFA Console Server.

3. Follow the directions in the readme.txt. 

Attachments

NFA_21.2.10_PTF_002_1655813768401.zip get_app
NFA_21.2.8_PTF_004_1650644419096.zip get_app