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Error viewing objects in the AdminUI after an upgrade

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Article ID: 239530

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Updated On:

Products

SITEMINDER

Issue/Introduction

After upgrading the Policy Server and AdminUI, the new AdminUI returns errors when you attempt to access certain object classes.

 

 

Cause

The Policy Server, AdminUI and the XPS Data Dictionary all need to be updated to the same version.  These types of errors occur when the binaries for the Policy Server and AdminUI are updated, however the updated XPS Data Dictionary was not imported into the Policy Store.   

Environment

Release : 12.8.x

Component : Symantec Siteminder AdminUI

Resolution

1) The Policy Server and the AdminUI need to both be running the same version. 

2) Import the XPS Data Dictionary into the Policy Store 

a) Logon to the Policy Server

b) browse to the following path:  <Install_Dir>/CA/siteminder/xps/dd/

c) Run the following command: XPSDDInstall SmMaster.xdd

d) Stop and Start the Policy servers

NOTE: This only needs to be run on one policy server.