We are looking for some information on these products as to what directories will need antivirus exclusions to be able to function properly.
Please provide details of all files to exclude for scanning on Spectrum servers.
All supported Network Observability DX NetOps Spectrum releases
Products need exclusions for Antivirus scanning
For the Fault Monitoring aka Spectrum solution the details are found in the System Requirements section of the documentation.
See the Antivirus Software and Data Backup section of the Fresh Install -> System Requirements documentation topic. The same information in the Fresh Install section is also found in the Spectrum Upgrade documentation topic.
Short answer? Exclude the install home directory and it's contents on all SpectroSERVER and OneClick servers.
For CABI, the folder where the database is installed, normally /opt/CA/CABI/postgres, needs to be excluded.