ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.
Unable to log into Linux devices with SEP installed with message sisap_uc_uevent: fp was DELETED
Article ID: 239453
Updated On:
Products
Endpoint Protection
Issue/Introduction
With SEP installed on a linux device users and admins are unable to access the device due to a flood of messages to the console
Cause
The AP module is not loaded as the device is using an unsupported kmod, leaving sisamddaemon in a stopped state. The cafagent service crashes when trying to start up while sisamddaemon is stopped, eventually leading to a flood of console messages, preventing logon.
Resolution
Ensure the kmods are updated on the device: Updating the kernel modules for the Symantec Linux Agent
This issue will be fixed in SEP 14.3 RU5
Additional Information
CRE-9183
Feedback
Yes
No
Powered by
