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Problem uninstall snmp connector
Article ID: 239437
Updated On:
Products
CA Service Operations Insight (SOI)
Issue/Introduction
a. tried to remove the connector from control panel, received the following message:
- Colud not find a valid Java virtual machined to load.
You may need to reinstall a supported Java virtual machine.
b. installed jre and got the following error message:
- Windows error 2 occurred while loading the Java VM
c. tried both jre-8u281 and jr-8u321 and got the same error 2 message
Environment
Release : 4.2
Component : Catalyst Connector for SNMP-Generic
Resolution
Steps to resolved issue:
In the \SOI\ folder
Make a copy of the jre-32 folder and rename it to jre
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