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501 Error received when navigating Clarity

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Article ID: 239434

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

Receiving a 501 error when navigating a to and from a specific portlet.

If you do not access the portlet, navigation is fine.  If you navigate to a specific portlet then away, you receive 501 errors intermittently 

Cause

The portlet contains Custom Javascript

Environment

Release : 16.0.1

Component : PPMSTU

Resolution

Custom Javascript is not supported in HTML portlets.  You will need to remove the javascript from the HTML portlet to stop receiving errors

Develop HTML Portlets