501 Error received when navigating Clarity
search cancel

501 Error received when navigating Clarity

book

Article ID: 239434

calendar_today

Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

Receiving a 501 error when navigating a to and from a specific portlet.

If you do not access the portlet, navigation is fine.  If you navigate to a specific portlet then away, you receive 501 errors intermittently 

Environment

Release : 16.0.1

Component : PPMSTU

Cause

The portlet contains Custom Javascript

Resolution

Custom Javascript is not supported in HTML portlets.  You will need to remove the javascript from the HTML portlet to stop receiving errors

Develop HTML Portlets