How to change the status of partner or reseller member accounts
The following table lists the statuses of a reseller or partner member account:
Status | Description |
---|---|
ACTIVE | The account has been approved and is in use by the associated organization. |
PENDING | The account is pending approval by a VIP administrator in VIP Manager. If the account is not approved within 48 hours, contact Broadcom support. |
REJECTED | The account was rejected during the enrollment process. |
INACTIVE | The account is suspended/inactive and not invoiced. ACTIVE account can be set to INACTIVE (or vice-versa) |
DELETED | The organization has been removed from the list of your VIP member accounts. An account must be set to INACTIVE before it can be DELETED. |
Resellers and partners can modify account statuses and other account information using these methods: