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wasp probe not working after upgrade to 20.4 and 'Group Management Failed' error in OC

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Article ID: 239421

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM) DX Unified Infrastructure Management (Nimsoft / UIM) Unified Infrastructure Management for Mainframe CA Unified Infrastructure Management SaaS (Nimsoft / UIM)

Issue/Introduction

The Operator Console was updated to version 20.4 but the wasp probe does not load. The operator console was reinstalled but one does not work.

Also when selecting OC error shows as 'Group Management Failed.'

Cause

- leftover/invalid webapp versions

Environment

Release : 20.4

Component : UIM OPERATOR CONSOLE - WASP & CORE

Resolution

Apr 13 09:15:10:607 ERROR [Catalina-utility-1, org.apache.catalina.core.ContainerBase] startInternal() A child container failed during start
Apr 13 09:15:10:607 ERROR [Catalina-utility-1, org.apache.catalina.core.ContainerBase] java.util.concurrent.ExecutionException: org.apache.catalina.LifecycleException: Failed to start component [[email protected]]...
etc
etc
...
Caused by: java.lang.IllegalArgumentException: The main resource set specified [E:\Program Files (x86)\Nimsoft\probes\service\wasp\webapps\mps] is not valid
 at org.apache.catalina.webresources.StandardRoot.createMainResourceSet(StandardRoot.java:751)
 at org.apache.catalina.webresources.StandardRoot.startInternal(StandardRoot.java:708)
 at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
 ... 20 more

same goes for the following wasp webapps on the OC machine as well:

Caused by: java.lang.IllegalArgumentException: The main resource set specified [E:\Program Files (x86)\Nimsoft\probes\service\wasp\webapps\mcs-ui-app] is not valid

Caused by: java.lang.IllegalArgumentException: The main resource set specified [E:\Program Files (x86)\Nimsoft\probes\service\wasp\webapps\alarmviewer-api] is not valid

Typically this is because something (such as a virus scanner or permissions) is preventing wasp from extracting the webapp folder from the war file. 
$\Nimsoft\probes\service\wasp\webapps

One option is to discover the offending application or policy and then run the installer again, and/or delete the offending wasp webapp and deploy the latest wasp webapp versions.

--------------------------------------------------------------------------------------------------------------------------

Admin Console wasp (Primary hub)

1. Deactivate wasp

2. Save off the wasp folder in case you need it later

3. Delete the existing wasp folder.
 
4. Redeploy the wasp 20.40 from the local archive anew (if you haven't already)
 
5. Reinstall the Admin Console by deploying the following packages to the Primary hub:

- wasp:  20.40
- uimhome: 20.4.0
- adminconsoleapp: 20.40
- uimesdplatelemetry: 20.40
- mps: 20.100

 

"Group Management Failed"

When selecting Settings 'cogwheel' icon in the Operator Console in UIM 20.3.3, an error occurs.

So, now also on the OC robot machine deploy:

- mcsuiapp_portlet 20.40
- wasp_alarmviewer-api 20.40

Restart the wasp probe(s)

Then check the Admin Console

Hit the web admin console url, e.g.,
   
   http://<primary_hub_hostname>/adminconsoleapp
 
Admin Console should then load.
 
Then check the Operator Console (OC)

Select the OC 'Settings' icon again, and the 'Group Management Failed' error should no longer occur.

Note that after you deploy those 20.40 version and get it working, you should download and deploy the hotfixes from the hotfix site to address the most recent Apache log4j vulnerabilities.

Many of the probes now have a 20.41 version which addresses this. Please refer to the hotfix site:

https://support.broadcom.com/web/ecx/support-content-notification/-/external/content/release-announcements/CA-Unified-Infrastructure-Management-Hotfix-Index/7233?r=2&r=1
 
See-> Operator Console 20.4 - Cumulative Update 1
https://support.broadcom.com/web/ecx/solutiondetails?aparNo=99111410&os=MULTI-PLATFORM