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Aggregation row shows wrong results in hierarchical portlets

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Article ID: 239339

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Updated On:

Products

Clarity PPM On Premise

Issue/Introduction

In the out of the box 'Cost and Effort Dashboard' hierarchical portlet the aggregation rows show correct Totals the first time you go to the portlet but
when you navigate to different pages, it shows only totals for that page. 

Steps to Reproduce

  1. Login to Clarity application and on the Home Overview page click on Project Dashboard tab to display 'Cost and Effort Dashboard' hierarchical portlet 
  2. Configure Aggregation row to show totals for Actuals, ETC, EAC 
  3. Go back to the first page to display 'Cost and Effort Dashboard' hierarchical portlet, Totals of data displays correctly 
  4. Click to go to second page of the portlet 

Expected Results: Totals of Actuals, ETC, EAC displays correctly for entire number of projects in the portlet. 

Actual Results: Shows only Totals of Actuals, ETC, EAC for the current page only. 

Cause

DE64766 - Whenever the portlet is having the Aggregation Row, it was fetching all the records in the initial page load only (that is why it was showing correct result first time), once we click on the page navigation it was fetching only the 20 records (pageSize). So whenever we navigate to other pages using page navigation it was showing wrong result.

Workaround: Go out of the page and back to get the total amount, or export to CSV. 

Environment

Release : 16.0.1, 16.0.2 

Component : Clarity Studio 

Resolution

Targeted Fix in Release 16.0.3