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Tidal Job goes from Waiting on Dependencies -> Status Change -> Completed Normally - which generates False Exceeded SLA Alert

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Article ID: 239309

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Updated On:

Products

Automic Automation Intelligence

Issue/Introduction

When there are Status Change events in Tidal, it may result in an additional jobstream run being created.

 

This additional jobstream run may results in false Exceeded SLA alerts.

 

For example the jobstream may completed before the defined Late Time, but the unknown additional jobstream run may generate a false alert.

Environment

Release : 6.4.1

Component : AUTOMIC AUTOMATION INTELLIGENCE INTEGRATION FOR TIDAL

Resolution

Potential fix for this defect, DE522928 will be in 6.4.2-2 Release.