We have IP14.4CP1 deployed on Windows2016. We are trying to browse reports from IP and we get error Error Message:
There was an error on the server. Try again or contact site administrators. (Error UID: 87894202-5065-4f5d-8461-4cd0a230cd6f)
The logs shows the following:
2022-03-30 14:07:33,690 DEBUG [ims.ui.ConsolePageFilter] (default task-18) exit=/iam/im/ws/gov/portal/reports/url/ADSuspendedUsersReport
2022-03-30 14:07:35,157 ERROR [com.ca.ims.jasperreporting.JasperUtils] (default task-18) Could not able to update the ds. Exception details are com.ca.ims.jasperreporting.JasperException: Update of datasource was not successful
2022-03-30 14:07:35,157 ERROR [com.ca.ims.jasperreporting.JasperUtils] (default task-18) Error in JasperUtils.updateCurrentDS() {"message":"Access is denied","errorCode":"access.denied"}
2022-03-30 14:07:35,157 ERROR [com.netegrity.webapp.page.reporting.pages.JasperReportTabPage] (default task-18) Ignoring the exception on update datasource com.ca.ims.jasperreporting.JasperException: Update of datasource was not successful and moving on
Incorrect reporting configuration.
There was an extra "/" in the report server URL in the report server connection screen.