We are using Broadcom IM (CA Identity Manager) 14.4 installed on Windows server 2012 R2 and have an issue with JCS (Java Connector Server) affecting a custom AD endpoint. We are not able to explore / update accounts on this AD (Active Directory) endpoint. Error "Connector Server Add Failed: code 52 (Unavailable)" is returned.
ETA_E0019<RDI>, Endpoint<endpoint_name> read failed: Connector Server Add failed: code 52 (UNAVAILABLE): failed to add entry eTDYNDirectoryName=<name>,eTNamespaceName=<orgname> (rest of the path)(...)
the SSL certificate is installed on JCS and is valid.
All Identity Manager
3rd Party Issue.
The issue was resolved by disabling the SSLv2Hello in the java.security file.
This configuration is not taken into account by the java version (1.8.181) but corrected in 1.8.421 so changing the JCS conf to use this new java version allowed the system to work as expected.