CABI/Jasper Vulnerabilities - Update Apache Tomcat 9
search cancel

CABI/Jasper Vulnerabilities - Update Apache Tomcat 9


Article ID: 239277


Updated On:


CA Service Operations Insight (SOI)


The current Tomcat version used in CABI 7.1.1 is obsolete and needs to be updated to address vulnerabilities.

Current Tomcat in use Apache Tomcat Version 8.5.70.


Release : 4.2

Component : CA Service Operations Insight (SOI) Security


Upgrade Tomcat to version 9.


Steps to Update Tomcat in CABI 7.1.1

Download the attached file and extract it.

  1. Stop both CABI Services
    1. CA Business Intelligence Tomcat (cabusinessintelligencetomcat)
    2. CA Business Intelligence PostgreSQL (cabusinessintelligencepostgresql)
  2. Uninstall the existing service
    1. <CABI Install Dir>\apache-tomcat\bin\service.bat remove
  3. Move the existing apache-tomcat folder in <CABI Install Dir> to apache-tomcat-8.x
  4. Copy the apache-tomcat folder from the extracted zip file to <CABI Install Dir>
  5. Copy the <CABI Install Dir>\apache-tomcat-8.x\webapps\jasperserver-pro to <CABI Install Dir>\apache-tomcat\webapps\jasperserver-pro
  6. Copy mariadb-java-client-1.6.3.jar and postgresql-9.4-1210.jdbc41.jar from <CABI Install Dir>\apache-tomcat-8.x\lib to <CABI Install Dir>\apache-tomcat\lib
  7. Replace the file cabi-jasperreportsserver-sso.jar from the extracted zip in <CABI Install Dir>\apache-tomcat\webapps\jasperserver-pro\WEB-INF\lib
  8. In case customer is using https (refer old server.xml file in Update <CABI Install Dir>\apache-tomcat-8.x\conf) :

<Connector port="8443" protocol="org.apache.coyote.http11.Http11NioProtocol"

maxThreads="150" SSLEnabled="true" scheme="https" secure="true"
keystoreFile=<keystore file>
keystorePass=<keystore password> relaxedQueryChars='|' relaxedPathChars='|' />

        To match your environment, the highlighted sections above may be removed or updated.

  1. Install the new CABI service
    1. Edit the <CABI Install Dir>\apache-tomcat\bin\service.bat – modify the Java Home, CABI installation directory and license directory and user home, as per your environment.  This step is critical.
      1. JAVA_HOME (line number 30 in service.bat file) - The below path needs to be changed to match your environment.
        1. set "JAVA_HOME=C:/Program Files/CA/SharedComponents/CA Business Intelligence/java/jre"

      2. --StartPath (line number 163 in service.bat file) - The below parts of this line need to be changed to match your environment.
        1. --StartPath "C:\Program Files\CA\SharedComponents\CA Business Intelligence"
        2.\Program Files\CA\SharedComponents\CA Business
        3. -Duser.home=C:\Users\Administrator

    2. Install the service by running the following command:
      <CABI Install Dir>\apache-tomcat\bin\service.bat install
  1. Start CABI services
    1. CA Business Intelligence Tomcat (cabusinessintelligencetomcat)
    2. CA Business Intelligence PostgreSQL (cabusinessintelligencepostgresql)


An additional file is included, which is required to enable SSO functionality when using Tomcat 9.

This has been tested against Tomcat 9.0.64 which is the latest version available at time of testing.  Also, you may need to update the keystore extension to .jks.

Additional Information

Tomcat 9 downloads are available here


steps to do the actual upgrade of Tomcat:


This information is specific to SOI - CABI 7.1.1 integration.

Not advised for use with other CABI versions or integration with other Broadcom products.

Using CABI 7.1.1


The Tomcat provided with CABI 7.1.1 can be upgraded to 8.5.70 by replacing some files from the existing CABI Tomcat installation.


Please follow the below steps.

  1. Stop 'CA Business Intelligence Tomcat' service
  2. Go to the below location

    CA\SC\CA Business Intelligence\apache-tomcat  

  1. Take a backup of the above apache-tomcat folder
  2. Download the attached zip file and follow the information in the Word document to transfer required files from the existing Tomcat installation to the updated one.
  3. Start 'CA Business Intelligence Tomcat' service.


Attachments get_app