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CABI/Jasper update Apache Tomcat 9


Article ID: 239277


Updated On:


CA Service Operations Insight (SOI)


The current Tomcat version used in CABI 7.1.1 is obsolete and needs to be updated to address vulnerabilities.

Current Tomcat in use Apache Tomcat Version 8.5.70.


Previous Tomcat CABI version was updated from 8.5.30 to 8.5.70 based on documented steps


The same procedure can be used to upgrade from either standard CABI 7.1.1 version Tomcat 8.5.30 or 8.5.70


Release : 4.2

Component : Service Operations Insight (SOI) Security


The documentation required to upgrade CABI 7.1.1 to Tomcat 9 can be found at the above link, as well as here:

An additional file is included, which is required to enable SSO functionality when using Tomcat 9.

This has been tested against Tomcat 9.0.62 which is the latest version available at time of testing.

Additional Information

Tomcat 9 downloads are available here


steps to do the actual upgrade of Tomcat:


This information is specific to SOI - CABI 7.1.1 integration.

Not advised for use with other CABI versions or integration with other Broadcom products.

Using CABI 7.1.1


The Tomcat provided with CABI 7.1.1 can be upgraded to 8.5.70 by replacing some files from the existing CABI Tomcat installation.


Please follow the below steps.

  1. Stop 'CA Business Intelligence Tomcat' service
  2. Go to the below location

    CA\SC\CA Business Intelligence\apache-tomcat  

  1. Take a backup of the above apache-tomcat folder
  2. Download the attached zip file and replace the files under apache-tomcat
  3. Start 'CA Business Intelligence Tomcat' service.


Attachments get_app