Project Financials Actual Transactions Page Export to CSV Does Not Complete

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

It is not possible to Export to CSV the results of the Actual Transactions page if more than 500 records.

Steps To Reproduce:
1. Go to the Modern > Project Tile > Financials > Actual Transactions
2. Produce results that show more than 500 rows.

Expected:
If more than 500 records are exported, the job(Export to CSV) will appear in the Reports and Jobs > Log page.

Actual: The following are symptoms appear:

1. The job(Export to CSV) does not appear in the Reports and Jobs > Log page

2. BG error shows generic error:

ERROR 2022-10-19 11:26:50,267 [Dispatch Export to CSV Job : bg@server(tenant=clarity)] niku.njs (clarity:user:session:Export to CSV Job) Error executing job: 5646755
java.lang.Exception: Export Job Failed: null
 at com.niku.njs.listeners.CSVExportJobListener.scheduledEventFired(CSVExportJobListener.java:258)
 at com.niku.njs.Dispatcher$BGTask.run(Dispatcher.java:749)
 at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
 at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
 at java.base/java.lang.Thread.run(Thread.java:829)
Caused by: java.lang.NullPointerException

3. Refreshing page and clicking Notifications shows Error: Could not export CSV

 

 

Environment

Release : 16.0.3

 

Resolution

This is reported as DE67177/DE66705
and is resolved in 16.1.0.

The workaround is to filter the results to 500 records and below.