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Maintenance alarms are not visible in the Spectrum OneClick Alarms tab

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Article ID: 239224

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Updated On:

Products

CA Spectrum DX NetOps

Issue/Introduction

I am unable to see Maintenance alarms in the OneClick Alarms tab nor in the Explorer tab when displaying the Maintenance Alarm Count column.

Cause

Maintenance alarms are hidden by default in the Alarms tab

Environment

Release : ANY

Component : Spectrum OneClick

Resolution

To display Maintenance alarms:

- Click on the Alarms tab in the Contents panel

- Click on the Filter icon (the one that looks like a funnel)

- Click on the Severity tab

- Move Maintenance alarms from the Hide column to the Show column

- Click on the Apply button, then the OK button

You should now see the Maintenance alarms in the Alarms tab