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Unable to export dashboard PDF from OC installed to RH Linux 8.4 or 8.5

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Article ID: 239215

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Trying to export a dashboard from OC is failing with Not able to generate PDF:

This happens with any type of dashboard, and regardless of where it is exported from.

Environment

Release : 20.3

Component : UIM OPERATOR CONSOLE - DASHBOARDS/DESIGNER

Cause

This is known to happen with RH Linux 8.4 and 8.5, and was related to a 3rd party component tied to these releases.

Resolution

Fixed in 20.4 + CU2

Attachments