Unable to export dashboard PDF from OC installed to RH Linux 8.4 or 8.5

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Article ID: 239215

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Trying to export a dashboard from OC is failing with Not able to generate PDF:

This happens with any type of dashboard, and regardless of where it is exported from.

Cause

This is known to happen with RH Linux 8.4 and 8.5, and was related to a 3rd party component tied to these releases.

Environment

Release : 20.3

Component : UIM OPERATOR CONSOLE - DASHBOARDS/DESIGNER

Resolution

Fixed in 20.4 + CU2

Attachments