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NCM SS crash in NCM on startup after 21.2.8 install ConfigScratch::~ConfigScratch

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Article ID: 239213

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Updated On:

Products

CA Spectrum DX NetOps

Issue/Introduction

SS crashes and will not start after upgrade to 21.2.8

(gdb) where

#0  0x00007f33719d070f in CsULongList::rem_head() () from /opt/SPECTRUM/lib/libGlobl.so.1

#1  0x00007f33719d0778 in CsULongList::rem_all() () from /opt/SPECTRUM/lib/libGlobl.so.1

#2  0x00007f33719d0daf in CsULongList::~CsULongList() () from /opt/SPECTRUM/lib/libGlobl.so.1

#3  0x00007f333c83e9d7 in ConfigScratch::~ConfigScratch() ()

   from /opt/CA/Spectrum/SS/Modules/SA-SCMSS.so.1

#4  0x00007f333c83eaf1 in ConfigScratch::~ConfigScratch() ()

   from /opt/CA/Spectrum/SS/Modules/SA-SCMSS.so.1

#5  0x00007f333c87f0ab in IHHostConfig::do_capture(CsModelHandle const&) ()

   from /opt/CA/Spectrum/SS/Modules/SA-SCMSS.so.1

#6  0x00007f333c880640 in IHHostConfig::handle_capture_request(CsModelHandle const&, CsAction const*) () from /opt/CA/Spectrum/SS/Modules/SA-SCMSS.so.1

#7  0x00007f333c882b35 in IHHostConfig::trig_action(CsModelHandle const&, CsAction const*) ()

   from /opt/CA/Spectrum/SS/Modules/SA-SCMSS.so.1

#8  0x00007f337cfee77e in CsModelType::trig_action(CsModelHandle const&, CsAction const*, CsVPConnHandle const&) () from /opt/SPECTRUM/lib/../SS/libsskrnl.so.1

#9  0x00007f337d011001 in CsModel::action(CsAction*, CsVPConnHandle const&, CsSecurityIf const*)

    () from /opt/SPECTRUM/lib/../SS/libsskrnl.so.1

#10 0x00007f337d02ecad in CsModelIf::action(CsAction*, CsVPConnHandle const&, CsSecurityIf const*) const () from /opt/SPECTRUM/lib/../SS/libsskrnl.so.1

#11 0x00007f337bee9d62 in CsVnmModelHandle::action(CsAction*, CsConnHandle const&) const ()

   from /opt/SPECTRUM/lib/../SS/libIHapi.so.1

#12 0x00007f337bee9d88 in CsVnmModelHandle::action(CsAction*) const ()

   from /opt/SPECTRUM/lib/../SS/libIHapi.so.1

#13 0x00007f333c84ce49 in IHConfigAttrMonitor::fire_capture_action(CsModelHandle const&) ()

   from /opt/CA/Spectrum/SS/Modules/SA-SCMSS.so.1

#14 0x00007f333c84dea5 in IHConfigAttrMonitor::trig_attr_change(CsModelHandle const&, CsChangeNode const*) () from /opt/CA/Spectrum/SS/Modules/SA-SCMSS.so.1

#15 0x00007f337cf95e9b in CsIHMTAttrWatcher::notify(CsIncidentParm const*, CsSecurityIf const*)

Environment

Release : 21.2

Component : Spectrum Core / SpectroSERVER

Resolution

Resolved by patch 21.2.8_D50a which is also included in NetOps release 21.2.10.