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ica_response probe does not support Citrix Storefront version 3.12.3000.54

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Article ID: 239202

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM) DX Unified Infrastructure Management (Nimsoft / UIM) CA Unified Infrastructure Management SaaS (Nimsoft / UIM)

Issue/Introduction

Does ica_response probe support Citrix Storefront version: 3.12.3000.54?

Cause

- Compatibility

Environment

Release : 20.3

Component : UIM - ICA_RESPONSE

Resolution

- Citrix Storefront 3.12 is not supported at this time for ica_response probe.

- UIM ica_response version 3.10 added support for Citrix Storefront v3.6 monitoring. 

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/ca-unified-infrastructure-management-probes/GA/alphabetical-probe-articles/ica-response-citrix-client-response-monitoring/ica-response-citrix-client-response-monitoring-release-notes.html