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WSS Agent Version Reporting wrong in WSS Portal

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Article ID: 239113

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Updated On:

Products

Web Security Service - WSS

Issue/Introduction

WSS Agent version is reporting wrong in portal .

In Agent it is 7.4.2 and in portal it is reporting 7.2

 

Issue only visible on one machine

Cause

Likely cause was that the agent was sending the wrong information into WSS

Could not get Symdiag to confirm

Environment

WSS Agent

Resolution

Upgraded Agent to newer code where version updated correctly and was reported correctly

If this happens on latest code, an uninstall and re-install would also clear the store with WSS agent version.

 

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