When attempting to start a version 21.0 windows agent, the agent won't start. No log is written.
Steps to reproduce:
Troubleshooting:
Windows Event Viewer shows:
The description for Event ID 1000 from source UC4 Agent cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
Reason: Unable to create 'C:\tools\ce:rts\key', reason: 267 - The directory name is invalid. >libcpprnt/src/Path.cpp#sys::Path::createDirectory:283<
Windows Event Viewer may also show:
The description for Event ID 1000 from source UC4 Agent cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event: Unable to start Agent from INI file: ucxjwx6.ini
The request is not supported
Note: Java agents created logs, traces, and throw an error
Release : 21.0.2
Component : AUTOMATION ENGINE
This is caused by a bug with the windows agent.
This is fixed with the Windows Agent for 21.0.4