ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

Error: no volumes found displayed during new installation of storage array


Article ID: 239020


Updated On:


Security Analytics


During a new installation of Security Analytics using the hardware config guide: the script fails. This is on page 38 step 2: /usr/local/sbin/

The script displays the "Error: no volumes found"

The Capture and Index volumes were successfully created in the storage array, but after the reboot the sensor appliance is unable to detect the volumes and multiple services are failing.


Incorrect SAS 3 cabling between the storage array and the HBA adapter.


Dell U144
Dell U184
Dell ME4


This is resolved by reviewing and reconnecting the SAS 3 cables connected to the storage array.  Make sure they are snug and cannot be removed when tugged gently.  Also, connect both SAS 3 cables coming from the array into the same HBA.