Endevor EINE users getting a EIN6023 trying to log on

Products

• Endevor Natural Integration

Issue/Introduction

Users getting an error when trying to log into EINE after changes to enable MFA:

 

 2022-04-07                  CONFIGURATION ERROR                            08:05:58

                   A configuration error has been detected

 

                               Error:  EIN6023

 

 

  Description:

  Invalid +EINE-DFLT-SYNC option. Valid values: Y / N

  The default value will be used.

 

Environment

Release : 18.0  18.1

Component : SOFTWARE CHANGE MANAGER NATURAL INTEGRATION

Resolution

Review the UEXIT00 user exit in the Natural EINELIB and verify that ++EINE-DFLT-SYNC value is set to Y or N.

The first occurrence is the default setting and should not be modified:

         0470 1 +EINE-DFLT-SYNC                  (A1) INIT<'N'> 

To change the setting go to the second occurrence, uncomment out the line and change the Move value from N to Y: 

         2410 *   MOVE 'N'      TO +EINE-DFLT-SYNC               

 

Verify both of these +EINE-DFLT-SYNC lines in UEXIT00  have a Y or N specified.  

After making the necessary changes :   STOW  UEXIT00