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Heap memory usage climbs over time

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Article ID: 238995

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Updated On:

Products

CA Performance Management - Usage and Administration

Issue/Introduction

Heap memory usage climbs over time, on both the Data Aggregator and Performance Center

Cause

APM agent socket tracing keeps unneeded references to old transaction objects

Environment

Release : 21.2..8 and below

Component : IM Data Aggregator, IM Performance Center, IM Data Collector

Resolution

Upgrade to Performance Management 21.2.9

Or

We have created a fix for this that will go to future releases and/or hotfixes. Workaround for current agents is to disable SocketTracing in core/config/acc-master-toggles.pbd. (It will result in loss of detailed socket usage metrics).

1. cd /opt/IMDataAggregator/wily/core/config
OR
    cd /opt/CA/PerformanceCenter/wily/core/config

2. add the following to the end of acc-master-toggles.pbd

          capm-toggles.pbd:TurnOff: SocketTracing

Additional Information

It will result in loss of detailed socket usage metrics