Could not install field 'summary' in exception exception.notify pushing UPE policy to Cloud SWG (Formerly known as WSS)
search cancel

Could not install field 'summary' in exception exception.notify pushing UPE policy to Cloud SWG (Formerly known as WSS)

book

Article ID: 238993

calendar_today

Updated On: 01-27-2025

Products

Cloud Secure Web Gateway - Cloud SWG

Issue/Introduction

Trying to push policy to WSS with UPE enforcement gives Warnings/Errors:

0 warning and 2 errors

Could not install field 'summary' in exception exception.notify tenant:xxxx end

Environment

Cloud SWG 

UPE policy enforcement

Cause

Default exception policy (exception.notify) used by Cloud SWG was modified.  Cloud SWG uses this default exception and it should not be modified.

Default exception (exception.notify) without modifications:  (Working, able to push policy)

(exception.notify 
 (format "CPL users: use the third argument of 'exception()' to place your message here.") 
 (http 
  (code "200") 
  (contact) 
  (details) 
  (format) 
  (help) 
  (summary) 
 ) 
 (contact) 
 (details) 
 (help) 
(summary)

Default exception (exception.notify) with modifications highlighted in yellow:  (Not Working unable to push policy) NOTE: Modification highlighted in yellow "Content Filter Warning" causes error "Could not install field 'summary' in exception exception.notify" when pushing UPE policy to WSS.

(exception.notify 
 (format "CPL users: use the third argument of 'exception()' to place your message here.") 
 (http 
  (code "200") 
  (contact) 
  (details) 
  (format) 
  (help) 
  (summary) 
 ) 
 (contact) 
 (details) 
 (help) 
 (summary "Content Filter Warning")

Resolution

Modify the default exception (exception.notify) and remove the summary added text: "Content Filter Warning"
On your reference proxy goto configuration--> Policy-->Exceptions-->Install Exceptions-->Text Editor-->Install then scroll to the exception.notify and edit/modify remove summary added text "Content Filter Warning" and install again after making the modification.